Guest support

How approved Haven clients can view stay details, meal history, and raise support tickets.

Before booking

Visitors use WhatsApp, email, or the enquiry form to request availability and next steps.

After approval

Haven creates client accounts only for approved guests or coordinators.

Clients can raise support tickets for accommodation, meals, laundry, maintenance, or service issues.

Client accounts can show accommodation records, meal order history, and support status as Haven expands operations.

Enquire with Haven

Tell us your dates, guest count, room needs, and meal preference. Haven will reply with availability, pricing, and next steps.

Rooms and meals can be requested togetherProperty owners can request a listing reviewThe WhatsApp number stays hidden on the page